I recently returned my order to you, can you confirm if you have received this?
We aim to process returns within 5 working days of receiving them*. You will be notified by email once the return is complete.
We suggest that customers send all returns back using a tracked service. You may wish to make a note of the tracking reference given when you send the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it.
*Please note, during busy periods returns may take up to 14 days to process.